Privacy Policy

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Privacy policy

How Telefoncular Metal handles information shared through the website, quotation and contact channels.

Last updated: September 2026

This privacy policy explains how Telefoncular Metal LTD. ŞTİ. (“Telefoncular Metal”, “we”) collects, uses and protects personal data via telefoncular.com.tr and the quotation / contact forms on this site.

Data controller

The organisation responsible for processing your personal data:

  • Telefoncular Metal LTD. ŞTİ.
  • Konya: Büyükkayacık OSB Mah. 12. Sk. No: 34, 42250 Selçuklu / Konya, Türkiye
  • Istanbul: Yenişehir Mah. Osmanlı Bulvarı, Ayport Residence No: 4A/3, Pendik / Istanbul, Türkiye
  • Phone: +90 444 6 158 · Email: info@telefoncular.com.tr

What data do we process?

When you visit the site or submit a form, we may collect:

  • Identity and contact details (name, company name, email, phone)
  • Technical and commercial information related to a quotation request
  • The subject and content of contact or support messages
  • Technical logs related to site use (IP address, browser type, pages visited, access time)
  • Preferences collected via cookies and similar technologies (see Cookie Policy)

Purposes of processing

Data is used mainly to:

  • Handle quotation, order and pre-/post-sales technical communication
  • Respond to contact forms and email enquiries
  • Meet customer needs in flat-steel supply, cutting, bending, welding, CNC and related manufacturing
  • Maintain website security, performance and usability
  • Meet legal obligations and keep legitimate business records

Legal bases

Data may be processed where it is necessary to form or perform a contract, where we have a legitimate interest (such as site security and service improvement), where you have given consent, or where processing is required by law.

Sharing

Personal data is shared only where necessary and under contractual / legal safeguards with hosting and technical providers, competent authorities when required by law, and business partners essential to delivering the work. We do not sell your data for marketing purposes.

Retention

Data is kept for as long as required by the processing purpose and applicable retention / limitation periods, then deleted, destroyed or anonymised.

Your rights

Under Turkish Personal Data Protection Law No. 6698 you may request information about whether your data is processed, ask for correction or deletion, and exercise other rights provided by law. Contact us at info@telefoncular.com.tr.

Security

Telefoncular Metal applies reasonable technical and organisational measures to protect form and website data against unauthorised access, loss or misuse. Please note that transmission over the internet is never completely risk-free.

Policy updates

This text may be updated for legal or operational reasons. The current version is always published on this page.